Apple: wah zai. Dell: wtf
ok i officially hate dell and love apple. lets start with why i love apple.went for an apple software development intro course today at ishop at cineleisure (btw they are having a christmas promotion). mac is damn zai pls, it allows almost any tom, dick and harry to easily script rather complex tasks easily. allows you to drag and drop to create 3D animations also. so user friendly and intuitive. even its setup allows BLIND ppl to set up easily.
then the guy told us about how customer friendly apple is by telling us the example of the iMac that comes with ambient light sensors. one may wonder what the light sensor is for, in fact it is used to dim the big apple sign on the front of the iMac when the lights of the room are off. as people complained that the bright apple kept them awake when they slept. see, so customer friendly. apple is good stuff
now about dell. background information, i have this dell computer which just got reformated and no drivers for all its hardware. so i had to install them manually by finding out what they were and downloading the appropriate drivers. so there was this network adapter that i couldn't figure out what it was, which made me unable to access the net. so i sent over an email to dell technical support to ask what it was. quote from dell's website "Our target response time is next business day."
eventually, i got tired off waiting and figured out what the adapter was and installed it anyway. after about more than 1 week, omg, dell finally emailed me. the email titled "FOLLOW UP: Important message" contents:
Dear Valued Customer,
Good day.
I am just writing to see how things are going on your end. Should you have any further questions or concerns on the recent information I've provided you, please don't hesitate to let me know. If the case has been resolved, I would like to obtain your agreement to close this case. If it has not, please kindly provide me with the necessary details from my previous e-mail and I shall then assist you further.
It's my pleasure to be of assistance.
Thank you & best regards,
Tina Ooi
WTF?! firstly, i don't see why this message is important, its f-king useless. secondly, ya i have only one question on the info she has provided me: exactly wtf did she provide me? thirdly, hm didn't know that dell's technical support only opens on alternate weeks. ok, so they don't answer my questions, didn't help me solve my problems, sent me an utterly useless email and tell me i'm VALUED? oh right...
thus concludes: apple rocks and dell sucks
W toked kok @ 11/23/2007 11:04:00 pm
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